ISO 9001:2015 Certified Firm
Mactan Cebu International Airport Authority (MCIAA) is now ISO-certified. The country’s second busiest airport, achieved one of its significant milestones in 2018, a quality management system in accordance to ISO 9001:2015. After several months of preparation, MCIAA has finally passed the certiication audit conducted last April 11-12, 2018.
“Certification is just the beginning” said Jong Fernandez, Principal Consultant of AGF Consulting Group, a leading consulting and training firm in Southeast Asia with client presence in Singapore, China, Indonesia, Philippines among others. “The scope of MCIAA’s quality management system will expand to the rest of its key processes to ensure total quality management in the organization” Added Fernandez.
The MCIAA is in charge of operating and maintaining the Mactan International Airport, which is currently the premier gateway to the Central Visayas. The MCIAA provides airport safety and security, and also implements airport rules and regulations.
ISO 9000 Family – Quality Management
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.*
ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity.
In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
MCIAA has also set in place both environmental, occupational health and safety (EHS) management system policies and procedures. While further improving its system of governance on quality, the organisation is already laying down the ground works for these (EHS) two additional standards that can be integrated into its current system. Indeed there is no resting on its laurels for MCIAA.